Teach Online July 2026 - TechConnect's Ongoing Zoom Storage Policy

ShastaZoom (TechConnect Zoom) is a great tool for the many ways we communicate with our students.

On July 1, 2026, TechConnect will implement the annual Chancellor's Office policy for recording storage deletion.

As the timeline is approaching, we encourage you to back up your Zoom Video Recording you wish to keep:

Review Zoom account Recording settings, selecting only the options for the types of files needed when creating a recording. This Zoom article explains the settings options.
Review recordings and delete those no longer needed.
Download recordings that need to be preserved on a regular basis, and store in alternative locations, i.e., OneDrive, 3C Media, or Canvas Studio storage.
Once a recording is deleted and moved to the Trash, the recording will be deleted after 30 days and cannot be restored.
Please contact TechConnect Support with any questions.

Deletion Schedule:

October 2, 2025: Recordings created prior to July 31, 2024, were deleted. PAST
July 1, 2026: Recordings from August 1, 2024, through June 30, 2025, will be deleted.
July 1, 2027: Recordings from July 1, 2025, to June 30, 2026, will be deleted.
July 1, 2028: Recordings from July 1, 202, through June 30, 2027, will be deleted.
The sequence of intervals will continue each year.

After 30 days in the trash, Zoom will automatically and permanently expunge a recording/transcript.

During this 30-day grace period, users may recover a deleted recording/transcript.
Once recovered, the recording/transcript must be promptly moved to local storage or another designated location within one week to ensure its retention.

This is a great task to add to your end-of-term list!

Preparing for TechConnect’s New Zoom Storage Policy

On May 8, 2025 & February 26, 2025, CCC TechConnect presented a system-wide Webinar on the topic of Zoom Recording Retention. This is an important topic which affects all Zoom account holders in the CCC system; we want to be sure everyone has access to the information presented.

We encourage you to carve out time to review our support site article which has the recording link, Q&A from the webinar, along with other resource links for managing your recordings.

05-08-2025 Webinar: Preparing for TechConnect’s New Zoom Storage Policy – CCCTechConnect

02-26-2025 Webinar: Preparing for TechConnect’s New Zoom Storage Policy

CCC TechConnect Zoom Recording Storage Knowledgebase:

Zoom Recordings Storage Policy – CCCTechConnect

Download TechConnect Zoom Recording Files to Upload into Your TechConnect Cloud Account – CCCTechConnect

How do I download content from ShastaZoom?

Please note - the video above demonstrates how to access the recording files from your ShastaZoom account inside of Canvas. If you are more comfortable accessing the recordings through the Zoom tile on the Portal dashboard, you are encouraged to do so.

What is OneDrive? How do I find it? How do I upload my recordings into OneDrive?

OneDrive is a cloud-based storage service from Office 365. It is part of our subscription and each user (staff and student) have access to 1TB of storage at no-cost to the user. The following video will walk you through where to find OneDrive and how to upload your video files.

Why use OneDrive?

OneDrive is great for storing videos that you may not have plans to use in the future. Think of OneDrive like a file cabinet. You are saving this video file in the file cabinet in the off chance you need it one day in the future. If you know you will be using the video in the future, store the video in Canvas Studio instead - see more information about Studio below.

Saving to Canvas Studio

This option is great for Zoom recordings that you know you will be reusing. Here are the steps:

Log into your Zoom account.
Click Recording from the list of options on the far left.
Find and click the name of your video in the list of recordings. This is for cloud recordings only. If the session was recorded with the setting of "local computer", you will need to find the file(s) on the specific computer used.
On the new page, click Download. This is in about the middle of the page by the thumbnail preview of the video.
This will download the MP4 video, the video transcript file (VTT file), and if there was a chat it will download this file as well.
In Canvas, open your Studio account.
Click Add at the top right of the page.
Find the files or click and drag to the pop up box.
The upload may take a few minutes depending on the file size and your internet connection.
When the file is done uploading, click on the name of the video.
When the page loads, click Details to change the file name, if necessary.
From this same page, click Captions.
Of the two sets of options click English for the option on the right.
Upload the VTT file that downloaded from Zoom. Note: there is no ability to edit captions once the file uploads. If you need to edit the VTT file, please contact Educational Technology. There is a way, but we want to guide you through the steps so the timing information remains intact.

There's a Canvas Guide for that: How do I upload media files in my Canvas Studio account?

Have Questions?

If you encounter any course design or technology challenges while using Canvas, don't hesitate to submit a ticket to the Center for Online Learning and Teaching (COLT). We are always here to support you!

Submit A Ticket